PRIVACY POLICY

1. Introduction

This Cookie Policy explains how Roadside Technologies Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website:
https://roadside-technologies.co.uk

Cookies help our website function correctly and, where you consent, help us understand how the site is used. This policy should be read alongside our Privacy Policy.

2. What are cookies?

Cookies are small text files that are stored on your computer, smartphone or other device when you visit a website. Cookies allow the website to recognise your device and store information about your preferences or actions.

Some cookies are set by us (first‑party cookies) and others are set by third‑party services we use (third‑party cookies).

3. Other similar technologies

We may also use similar technologies such as:

• Scripts – pieces of code that enable website features and interactivity
• Pixels or web beacons – small, invisible elements used to measure website traffic 

For simplicity, all of these are referred to as “cookies” in this policy.

4. Cookies and personal data

Simply browsing our website does not require you to provide personal information such as your name, email address or postal address.

Some cookies (for example analytics cookies) may process limited technical information such as your IP address. Where required by law, these cookies are only used after you give consent.

Cookies do not allow us to identify you by name unless you separately choose to provide your details (for example by submitting a form or making a purchase).

5. Types of cookies we use

5.1 Strictly necessary cookies

These cookies are essential for the website to function properly and cannot be switched off. They enable core features such as:

• Security
• Shopping cart functionality
• Session management

These cookies do not require your consent under PECR.

Examples include WooCommerce shopping cart and session cookies.

5.2 Functional cookies

Functional cookies help remember choices you make (such as items placed in your cart) and enable services you explicitly request, including payment processing.

Examples include:

• Stripe fraud‑prevention cookies
• WooCommerce cart and checkout cookies

These cookies may be set automatically when you use those services.

5.3 Analytics / statistics cookies

Analytics cookies help us understand how visitors use our website so we can improve its performance and usability.

These cookies are only placed if you give explicit consent via our cookie banner.

Examples include:

• Google Analytics
• Sourcebuster JS (traffic source tracking)

6. Cookies we currently use

Analytics cookies (require consent)

Google Analytics

• _ga (expires after 2 years) – counts page views
• ga* (expires after 1 year) – session tracking

Sourcebuster JS

• sbjs_current_add (expires after 6 months) – tracks traffic source
  Data collected by Sourcebuster JS is not shared with third parties.

Functional cookies

WooCommerce

• woocommerce_items_in_cart (session)
• woocommerce_cart_hash (1 day)
• wp_woocommerce_session_* (session)

Stripe

• __stripe_mid (1 year) – fraud prevention

7. Cookie consent

When you visit our website for the first time, you will see a cookie banner explaining our use of cookies.

• You can choose which categories to accept
• Your preferences are applied only after you click “Save preferences”

You can change or withdraw your consent at any time using the cookie settings option on the website.

8. Managing or disabling cookies

You can also control cookies through your browser settings. Most browsers allow you to:

• See what cookies you have
• Delete all or selected cookies
• Block cookies entirely

Please note that disabling some cookies may affect how our website functions.

9. Your rights

Where cookies involve the processing of personal data, you have rights under UK GDPR, including:

• The right of access
• The right to rectification
• The right to erasure
• The right to object
• The right to withdraw consent at any time

For details on how to exercise your rights, please see our Privacy Policy.

10. Complaints handling 

If you have concerns about how we use cookies or process personal data, you have the right to complain directly to us.

• We will acknowledge complaints within 30 days
• We will investigate and respond without undue delay

If you remain unsatisfied, you may complain to the Information Commissioner’s Office (ICO).

11. Contact details

If you have any questions about this Cookie Policy, please contact us:

Roadside Technologies Ltd
Ireland Industrial Estate, Griffin Close
Staveley, Chesterfield, Derbyshire, S43 3LJ
Email: info@roadside-technologies.co.uk
Telephone: 01246 792000